Here at Extensis we strive to make software that’s easy to use, stable and something that you can rely upon.

Even in the most optimal of workflows, occasionally things can go sideways. If that happens to you, you’ll be happy to know that we provide FREE technical support to get you back up and running quickly.

We have a number of self-service resources, as well as direct contact with our professional support team.

Self-service support resources

• Online knowledge base by product – search our online resources for answers to common questions
• Extensis forums – ask the community of Extensis software users your question

Contact our support teams directly

• Submit your question to our team electronically
• North America, call (503) 274-7030
• Outside North America, call +44 (0) 1604-654-270

If you are having issues with your Extensis account, please contact our customer service team by emailing info@extensis.com.