We understand that compatibility is important, and you want all of your creative tools to work well together. Here is the status of Extensis software compatibility.
Suitcase Fusion 7 & Suitcase TeamSync
We’re proud to announce the same-day release of Suitcase Fusion version 18.2 to coincide with the release of Adobe CC 2017. Our product teams have been working hard to nail same-day releases for Suitcase Fusion and TeamSync with these critical compatibility updates, so this is a great achievement for the team. This release includes all-new plug-ins that are compatible with Adobe Creative Cloud 2017.
If you already have Suitcase Fusion 7, you can use the Check for Updates feature to download the current version, or use the link below to download the installer separately.
Install Adobe Creative Cloud 2017 prior to installing the update and the compatible auto-activation plug-ins will automatically be installed. You may also use the Manage Plug-ins feature to install the plug-ins separately.
NOTE: only the current version of Suitcase Fusion has been updated. For complete compatibility information, see this page.
Universal Type Server
Version 6.1.2 includes compatibility for Adobe Creative Cloud 2017.
After updating to Adobe Creative Cloud 2017, download and run the current Universal Type Client installers below to install the new compatible plug-ins.
NOTE: If you install the Client update prior to Adobe CC 2017, you will need to re-run the Client installer after the CC update is completed.
NOTE: Only Universal Type Server 6 clients were updated for Adobe Creative Cloud 2017 compatibility. See the Client Compatibility page for details.
September 27th, 2016 by Chris Meyer
Because software upgrades can be disruptive to a Production environment I’m frequently asked which best practices a company should employ when upgrading Universal Type Server.
Here are ten basic ideas to help guide you through the upgrade process. Please feel free to share your own tips with us or any others I may have forgotten to mention.
- Forward with a Backup – starting your upgrade out with a way to quickly restore your environment in the event of unforeseen problems is always the best way to lower your stress level. Backup first, always.
- Keeping up with the Joneses – Often customers jump into the latest operating systems or other application updates before ensuring their software and plugins are compatible. Compatibility information is generally available on the Extensis website so be sure to look before taking the update plunge.
- Testing, is this thing on? – Whenever possible, we recommend you review upgrades in a “testing” environment before upgrading your Production environment. This helps you identify and deal with unexpected issues without bringing your business to a halt.
Did you know? The Extensis software agreement enables you to use your licenses on a separate testing environment at no additional cost. So setup a test environment to ensure everything works as expected.
- Keeping up with the times – We realize that it’s very challenging to stay on top of the latest versions of all your software. But just like the rest of the technology world, critical changes occur every day so if you don’t stick to a regular upgrade schedule you’ll fall behind.
If you want to be certain Universal Type Server upgrades go smoothly, we recommend you lag no more than one full version behind.
For example, Universal Type Server is currently at version 6.x so if you are running Universal Type Server 4 or older it’s time to get updated. When it comes to databases, upgrading from two (or more) versions back to the current version may not be directly compatible. Upgrading may require extra steps to to ensure you’re current. Staying updated will save you time and energy in the long run.
- One step at a time – Remember it’s much easier to ensure a successful upgrade when you use a stepped approach. Complete one installation at a time then validate its results.
For example, if you need to upgrade systems to Mac OS X, Adobe Creative Cloud and Universal Type Client all at the same time take it slow and implement one change at a time. If you don’t, how will you know where a problem lies when things don’t go as expected? I can assert you will not know and neither will our technical support team.
- Server upgrades first – In the Universal Type Server world, client versions are often optimized for their intended servers. Therefore, it’s best practice to upgrade your Server before the clients. This ensures any new database schema updates get handled before connecting new client versions.
- In-Place upgrades (over a restore) – Universal Type Server offers two upgrade options. We recommend performing an in-place upgrade over a backup restoration (whenever possible).
In-place upgrades ensure your current server data is updated quickly and users have the least disruptive experience. Remember as a safety net, run best practice step #1 before doing an in-place upgrade.
- Stagger client upgrades – It’s often recommended larger organizations upgrade their client versions in smaller chunks. Doing so minimizes the first-time work Universal Type Server is required to perform when syncing newly connected clients. Many of our customers will schedule client updates by office location, floor, department, or publication so their users have advance notice. Also if an unexpected issue occurs, the number of affected users is manageable.
- Contact us, really – Many customers don’t think to reach out to us before they upgrade until something goes haywire. Next time, email or call us first. You’d be surprised how much useful information we can share before you begin.
- Finally, do not contaminate the crime scene – In the rare event you encounter an issue, requiring support assistance, please do not make additional changes until we can gather the information needed. Often times we are unable to resolve the issue quickly because important application files, databases and logs are no longer available.
I hope this article was helpful for you. On behalf of the Universal Type Server Team, thanks for being our customer and good luck with your next upgrade.
Feel free to reach out and let me know which other topics you’d like for us to write about.
Apple releases their newest operating system, macOS Sierra on September 20, 2016.
As we know that many users are excited to update as quickly as possible, we have been testing Extensis software with Sierra. The following are current details about compatibility.
- Suitcase Fusion 7 (v18.1.1 and newer) has been tested and is compatible with macOS Sierra (v10.12)
- Previous versions of Suitcase Fusion have not been tested, use at your own risk.
Universal Type Server
- Initial tests of Universal Type Client 6 indicate that the current version (v6.1.0) is compatible with macOS Sierra.
- Due to new macOS permissions, Universal Type Server may encounter a service interruption after upgrading to macOS Sierra.
Installing the latest Universal Type Server 6.1.1 release over your current installation will restore all functionality without causing data loss.
- There are no known issues with users accessing Portfolio catalogs with the web clients on macOS Sierra.
- When installing macOS Sierra on a server running Portfolio 2016, the server will stop functioning. Re-install Portfolio 2016 on the machine and functionality will be restored without any data loss.
For the most current information about supported software configurations see these pages:
- Suitcase Fusion Compatibility
- Universal Type Server Compatibility
- Universal Type Client Compatibility
- Portfolio Compatibility
August 11th, 2016 by Jim Kidwell
July and August have been a busy couple of months here at Extensis. After the Suitcase Fusion 7 launch and subsequent 18.1 update (which focused on Adobe and Quark update compatibility) the product and engineering teams have been hard at work to ensure the nuts and bolts of managing fonts across your critical applications are on-point.
Today, we’re excited to launch the latest release of Suitcase Fusion, which concentrates on improving plug-in stability by eliminating erroneous missing font dialogs and richer Google Font support. See the product release notes for complete details.
To install this update just download and run the new installer.
Of course if you haven’t upgraded yet, Suitcase Fusion 7 is now available for purchase and includes cloud-based font syncing, Adobe After Effects plug-ins and enough font management wizardry to make your head spin (or magically more productive) Check it out.
June 21st, 2016 by Jim Kidwell
- Adobe Photoshop 2015.5
- Adobe Illustrator 2015.3
- Adobe InDesign 2015.4
- Adobe InCopy 2015.4
- Adobe After Effects 2015.3
- QuarkXPress 2016
Is your version of Suitcase Fusion compatible? Find out here.
Already have Suitcase Fusion 7?
It’s easy to update:
- Launch Suitcase Fusion 7 and choose Suitcase Fusion 7> Check for Updates (OS X) or Tools > Check for Updates (Win)
- Or, download and run the latest installer
Haven’t upgraded to Suitcase Fusion 7 yet?
We’ve added some powerful new abilities to sync your fonts through the cloud, auto-activate fonts in Adobe After Effects, as well as many under-the-hood speed improvements.
June 21st, 2016 by Jim Kidwell
Today Adobe released an update that includes multiple Creative Cloud 2015 applications. While Adobe has chosen not to update their version number, these are major updates to their applications and require updates to the font auto-activation plug-ins to be compatible.
We understand that compatibility is important, and you want all of your your creative tools to work well together. Here is the status of Extensis software compatibility.
Suitcase Fusion 7
On June 21, 2016 we released an update (version 18.1) that added compatibility for the Summer 2016 release of Adobe Creative Cloud 2015.
Universal Type Server
On June 30, 2016 we released an update (version 6.1) that added compatibility for the Summer 2016 release of Adobe Creative Cloud 2015.
Quark recently pre-announced their upcoming QuarkXPress 2016 release. We know that many of Extensis customers rely upon QuarkXPress for your publishing needs.
The following is the Extensis support plan for the upcoming QuarkXPress 2016 release.
On June 21, 2016 we released an update (version 18.1) that added compatibility with QuarkXPress 2016.
Universal Type Server
We are working with Quark to ensure our Universal Type Client font auto-activation plugins are compatible with their upcoming 2016 release. It’s our plan to have an updated plugin as soon as possible after the 2016 release is publicly available.
NOTE: Universal Type Server has been updated to a new version fully compatible with QuarkXPress 2016.
If you want QuarkXPress 2016 pre-release XTensions, please visit this Extensis Forums Post.
Note that these plug-ins are pre-release and may have some untested issues.